Our Responsibilities to our Patients

Quality Care

CARD provides patient care in accordance with all regulatory requirements in a safe, clean setting. Only high quality, medically necessary care is provided.

Payor Conditions of Coverage

We are responsible for ensuring our centers comply with all applicable governmental and commercial payor rules and regulations. This is accomplished by developing and implementing policies and procedures, by monitoring and auditing center performance, and by continual diligent management of each center.

Patient Rights and Responsibilities

CARD ensures our patients are informed of their rights and responsibilities as required by applicable law.

Confidentiality of Patient Information

CARD is obligated under the federal law known as HIPAA and related state privacy laws to safeguard the security of electronic patient information and safeguard the confidentiality of all patient information (“PHI”) in any form. We strive to safeguard patient information and prevent breaches.

Relationships with Patients

While close relationships often form between patients and their healthcare providers, CARD avoids outside personal or business arrangements with patients. CARD avoids creating a situation in which you, our patients, think your care may depend in any way on whether you have a personal relationship with a provider or staff member, or whether you purchase services or products from a provider or staff member.

Prohibition on Improper Inducements

CARD attracts patients based on the high quality of care it provides, its convenient locations and welcoming environments. CARD does not attract patients by routinely waiving copays and deductibles, or by providing or promising benefits, payments, gifts or other things of value. For patients who have a financial hardship, CARD has a program to provide financial assistance as permitted under applicable law.

 

The full Code of Ethics and Conduct is available on the Healthcare Compliance page.

 

Civil Rights Notice

 

Click here to read our Patient’s Notice of Privacy Practices.